RETURNS

Customer Satisfaction Guaranteed

At Aji Filter, your satisfaction is our top priority.
We understand that sometimes a product may not fully meet your expectations, and we are committed to making your shopping experience as seamless as possible.

Return Period:

You may return most new, unopened items within 30 days of delivery for a full refund, please note that we can only accept returns for brand new products that have not been opened / used. The buyer will be responsible for the cost of return shipping.
If the return is a result of our error ( you received an incorrect or defective item, etc. ) we will either issue a replacement or refund your order.

Process for Returns:

Contact Us: Before sending the item back, please contact us at info@ajifilter.com or through our contact page to initiate the return process.

Pack the Item: Securely pack the item in the original shipping packaging and secure with tape.

Ship the Item: Send the item to the address we provide. It is advisable to use a traceable shipping method to ensure the safe delivery of your return. The shipping cost for a return will be at the buyers expense.

Refunds

Once we receive and inspect the returned item, we will process your refund. If approved, a credit will automatically be applied to your original method of payment within a certain amount of days, typically within 2-5 business days.

Questions?

If you have any questions about our Returns Policy, please contact us at info@ajifilter.com.